Last Updated: January 2026
1 Introduction
s8 casino ("we," "us," "our," or "s8 casino") operates the platform at s8casino.vu. This Privacy Policy applies to all users who access or register with s8 casino, including players from across the Philippines.
Your privacy is important to us. This policy explains what data we collect, how we use it, who we share it with, how long we keep it, and what rights you have over your information. By using s8 casino, you consent to the data practices described in this policy.
If you have questions about this Privacy Policy or how we handle your data, contact our support team at [email protected].
2 Information We Collect
s8 casino collects personal data in the following categories:
- Registration Information: Full name, date of birth, email address, phone number, and residential address in the Philippines are collected during account registration.
- Identity Verification Data: Government-issued identification documents (driver's license, passport, national ID) and proof of address are required to complete KYC verification.
- Payment Information: Details about your deposits and withdrawals, including the payment method used (GCash, Maya, bank details) and transaction amounts. We do not store full credit card or bank account numbers; these are handled by secure payment processors.
- Gaming Activity: Records of your gameplay, including game types played, bet amounts, wins and losses, and bonus participation. This data helps us understand player preferences and personalise promotions.
- Account Security Data: Two-factor authentication codes (OTP), login history, and information about any account access attempts. This protects your account from unauthorised access.
- Device and Browser Information: IP address, device type, operating system, and browser type are automatically collected. This helps us detect suspicious activity and optimise the platform for different devices.
- Communication Data: If you contact our support team, we retain records of your communications to improve customer service and resolve issues.
3 How We Use Your Data
s8 casino uses your personal data for the following purposes:
- Account Management: Creating and maintaining your account, processing updates to your profile, and managing your login credentials and security settings.
- Transaction Processing: Processing deposits, withdrawals, and internal fund transfers in PHP through GCash, Maya, mobile banking, or bank transfer.
- Identity Verification: Conducting KYC checks to confirm your identity and comply with anti-money laundering (AML) and fraud prevention requirements.
- Game Delivery: Running and maintaining game systems, calculating winnings and losses, managing bonuses, and ensuring fair play on slots, live casino, fish games, and sports betting.
- Bonus and Promotion Management: Tracking promotion eligibility, wagering progress, and bonus completion to ensure you receive the offers you have qualified for.
- VIP Program Administration: Calculating your VIP tier status, tracking tier progression, and applying tier-specific benefits like improved withdrawal processing and cashback rates.
- Customer Support: Responding to your queries, resolving account issues, and providing assistance with deposits, withdrawals, and gameplay.
- Fraud Detection and Prevention: Monitoring for suspicious patterns, detecting multi-accounting attempts, identifying bonus abuse, and protecting the platform from financial crime.
- Legal and Regulatory Compliance: Complying with applicable Philippine laws, responding to lawful requests from authorities, and maintaining records as required by law.
- Platform Improvement: Analysing how players use the platform, understanding game preferences, and using this information to improve features and add new games relevant to the Philippine market.
4 Data Sharing and Third Parties
s8 casino does not sell personal data to external marketing companies or unaffiliated third parties. Your information is shared only when necessary to operate the platform and only with trusted partners:
- Payment Processors: GCash, Maya, Philippine banks, and other payment providers receive transaction details necessary to process your deposits and withdrawals. These partners are bound by confidentiality agreements.
- Identity Verification Partners: Third-party KYC providers receive identification documents and proof of address to verify your identity. These services use secure methods and comply with data protection standards.
- Game Providers: Software companies that provide slot games, live casino, and fish games receive gameplay data needed to run games and calculate outcomes. This does not include personal identification details.
- Hosting and Security Providers: Infrastructure companies that host our servers and provide SSL encryption, DDoS protection, and other security services have limited access to data needed to maintain platform security and availability.
- Law Enforcement and Authorities: We may disclose information to Philippine authorities, law enforcement, or regulatory bodies when required by law or when necessary to protect against fraud, financial crime, or other illegal activities.
All third-party partners are contractually required to maintain confidentiality and use your data only for the specific purposes authorised by s8 casino.
5 Data Security and Encryption
s8 casino employs industry-standard security measures to protect your personal data:
- SSL Encryption: All connections between your device and our servers are encrypted using Secure Sockets Layer (SSL) technology. This prevents unauthorised interception of your data during transmission.
- Two-Factor Authentication (OTP): Login attempts require both your password and a one-time code sent to your registered phone number, preventing unauthorised account access even if your password is compromised.
- Secure Servers: Our servers are housed in data centres with physical security controls, restricted access, and continuous monitoring. Server-side data is protected from unauthorised access through firewalls and access controls.
- Regular Security Audits: We conduct periodic security assessments and penetration testing to identify and fix vulnerabilities before they can be exploited.
- Staff Training: Our team members receive data protection and security training to minimise the risk of unauthorised disclosure or misuse of player information.
While we implement strong security measures, no system is completely immune to breaches. You share responsibility for keeping your login credentials confidential and reporting any suspicious account activity immediately.
If you suspect unauthorised access to your account, change your password and contact [email protected] immediately.
6 Data Retention
s8 casino retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy:
- Active Account Data: While your account is open, we retain all data needed for account management, transaction processing, and compliance. This includes registration details, verification documents, and gaming history.
- Closed Account Data: After account closure, we retain transaction records, deposit and withdrawal history, and identity verification documents for at least 7 years to comply with Philippine AML and tax requirements.
- Bonus and Promotion Records: Records of bonus participation, wagering progress, and promotion terms are retained for the duration of the promotion plus any applicable dispute resolution period.
- Security and Fraud Data: Login history, suspicious activity logs, and security incident records are retained for 2–3 years to detect patterns and prevent future fraud.
- Communication Records: Support tickets and customer communications are retained for 2 years to assist with dispute resolution and service improvement.
When data is no longer needed, we securely delete or anonymise it. You can request deletion of certain data (subject to legal retention requirements) by contacting support.
7 Your Privacy Rights
You have the following rights regarding your personal data held by s8 casino:
- Right to Access: You can request a copy of all personal data s8 casino holds about you. We will provide this information within 14 days of your request.
- Right to Correction: If any of your personal information is inaccurate or incomplete, you can request that we correct it. You can also update your profile information directly through your account dashboard.
- Right to Deletion: You can request deletion of your personal data, subject to legal retention requirements (such as AML and accounting records). We will delete non-essential data within 14 days where legally permissible.
- Right to Restrict Processing: You can request that we limit how we use your data while we verify its accuracy or resolve a dispute.
- Right to Data Portability: You can request that we provide your personal data in a portable format so you can transfer it to another service if you choose.
To exercise any of these rights, contact [email protected] with a clear description of what you are requesting. We will respond within 14 days and may ask you to verify your identity before fulfilling your request.
8 Cookies and Tracking
s8 casino uses cookies and similar tracking technologies to improve your experience:
- Session Cookies: These temporary cookies keep you logged in while you use the platform. They are deleted when you close your browser.
- Preference Cookies: These remember your settings, such as language preference, so you do not have to reset them on every visit.
- Analytics Cookies: These collect information about how you use the platform – which games you play, how long you stay, and which features you interact with – to help us understand player behaviour and improve the platform.
- Security Cookies: These detect suspicious activity patterns and help prevent fraud and account takeovers.
You can control cookies through your browser settings. However, disabling cookies may prevent the platform from functioning correctly. We do not use cookies for behavioural advertising.
9 Children and Age Restrictions
s8 casino is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we discover that we have collected data from a person under 21, we will immediately delete that information and close any associated account.
Parents or guardians who believe their child has registered with s8 casino should contact [email protected] immediately.
10 Changes to This Privacy Policy
s8 casino may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you through in-platform notifications or email to your registered address. The updated policy will be published on this page with a revised effective date.
Your continued use of s8 casino following the publication of updated terms constitutes your acceptance of those changes. We encourage you to review this policy regularly to stay informed about how your data is protected.